Refund and Returns Policy

Reimer Growth Lab provides access to digital learning materials immediately after enrollment. Because educational resources become available instantly through the platform, refund requests follow the conditions outlined below.


Access to Course Materials

After purchase, participants receive access to course modules, instructional lessons, and supporting resources available within the learning platform.

Since these materials can be accessed immediately, refund eligibility depends on the level of course engagement.


Refund Request Period

Participants may request a refund within five (5) calendar days from the purchase date.

This review period allows learners to explore introductory course materials and evaluate the learning environment.


Processing Refunds

If a refund request is approved, the payment will be returned to the original payment method. Processing typically requires 5–10 business days depending on the payment provider.


Refund Eligibility

Refund requests may be considered when engagement with course materials remains limited.

Eligibility may depend on factors such as:

• number of lessons accessed
• usage of downloadable learning materials
• participation in exercises or learning activities
• time spent within the platform

Platform activity may be reviewed when evaluating refund requests.